CLAIMEXPERT SRL is committed to supporting the values of diversity, inclusion, and gender equality through the adoption of corporate, organizational, and management practices based on respect for human rights, freedom, and dignity within the scope of its activities involving the provision of partial or complete outsourcing services to insurance companies, public administrations, and businesses for the comprehensive management of claims, from opening and handling through to settlement, across all insurance sectors.

In particular, our company has implemented a management system in accordance with UNI/PdR 125. The company operates according to the UNI/PdR 125:2022 guidelines through an impartiality-based approach and does not tolerate any form of direct or indirect, multiple, or intersectional discrimination based on gender, age, sexual orientation and identity, disability, health condition, ethnic origin, nationality, political opinions, social background, or religious beliefs.

The company also promotes conditions aimed at removing cultural, organizational, and material barriers that may limit the full expression and development of individuals, ensuring their complete enhancement within the organization.

CLAIMEXPERT SRL safeguards the value of its employees and promotes the protection of their physical, psychological, moral, and cultural integrity through working conditions that respect individual dignity and ethical standards of conduct.

This policy aims to develop a clear approach in terms of mission, strategies, and active practices in order to foster a collaborative and supportive work environment that welcomes the contribution of all employees, thereby strengthening the trust of people, customers, and society as a whole.

The objective is to encourage diversity in all its dimensions, maximizing the opportunities it creates and generating value within the workplace, while also contributing to a competitive business advantage.

This policy reaffirms the company's commitment to complying with and actively promoting the principles established by applicable legislation, contractual provisions, and standards issued by leading international organizations, including:

• The 2030 Agenda for Sustainable Development and its Sustainable Development Goals (SDGs);
• The United Nations Global Compact and the Women's Empowerment Principles;
• The Universal Declaration of Human Rights;
• United Nations Conventions on Women's Rights, the Elimination of All Forms of Racial Discrimination, Children's Rights, and the Rights of Persons with Disabilities;
• The ILO Declaration on Fundamental Principles and Rights at Work and the eight fundamental conventions of the International Labour Organization (ILO);
• The ILO Violence and Harassment Convention of June 2019.

CLAIMEXPERT SRL is committed to preserving the value of people so that everyone feels included and empowered to perform at their best while feeling genuinely part of the organization. This commitment is reflected in a human resources development and management strategy designed to promote an inclusive culture that values individual uniqueness and ensures equal opportunities for professional growth regardless of role or position within the company.

Specific operational procedures have been established for personnel and career management, with a particular focus on Gender Equality principles.

With regard to communication activities, including marketing and advertising, CLAIMEXPERT SRL transparently declares its commitment to pursuing gender equality, valuing diversity, and supporting women's empowerment.

CLAIMEXPERT SRL implements a policy aimed at promoting gender equality not only within its own organization but also by prioritizing business relationships and commercial partnerships with companies that are equally committed to diversity, inclusion, and gender equality.

Top Management has appointed a qualified resource responsible for overseeing the management system, identified as the Management System Representative (RSG).

Furthermore, in order to ensure active oversight of Gender Equality matters, a Gender Equality Committee has been established, composed of the General Management Representative (DGE), Human Resources (HR), and the Management System Representative (RSG).

Each year, information regarding the Gender Equality Strategic Plan and its specific KPIs is published transparently in the “Social Responsibility” section of the company website, illustrating how the company is progressing toward its Gender Equality objectives.

This policy is available for consultation in the “Social Responsibility” section of our website.

Date: 27 January 2025

Legal Representative: G. DI CAMPI