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Claim Expert Academy is launched
Claim Expert Academy

Claim Expert Academy:
training in insurance claims handling and settlement

The Claim Expert Academy project

Training is now an integral part of Claim Expert’s growth journey with the launch of Claim Expert Academy, a new project dedicated to developing professional skills in insurance claims handling and settlement. Under the technical direction of Sonia De Canale, the Academy aims to provide practical, high-quality training aligned with the real needs of the insurance market, drawing on the experience gained by Claim Expert over more than seventeen years of activity.

General courses and specialist training programmes

The training offer will include general courses designed to provide solid methodological and operational foundations, as well as specialist programmes focusing on specific areas of insurance claims handling and settlement.

In-person training and practical case studies

All training activities will take place in person at Claim Expert’s Offices, encouraging direct interaction between trainers and participants and supporting a learning approach based on professional experience, discussion and the analysis of practical case studies.

The objectives of Claim Expert Academy

Claim Expert Academy represents a new professional training initiative designed to support the development of insurance claims expertise and promote a culture of quality, innovation and professionalism across the claims sector.

NEXT COURSE

General Insurance Claims Handling and Settlement Course

The first course will take place in September 2026 with the General Insurance Claims Handling and Settlement Course, which will officially launch the Claim Expert Academy training programme.

Course

General Insurance Claims Handling and Settlement Course
The first course in the Claim Expert Academy training programme.

Period

September 2026
The exact course date will be announced as soon as it has been confirmed.

Delivery format

In-person training

Training activities will take place at Claim Expert’s offices.

Participation

Free participation
Admission to the course is reserved for candidates who successfully complete the selection process.

Available places

Limited availability
Places are limited to ensure quality, direct interaction and active participation.

Application

CV submission
To apply, candidates must complete the form and upload their CV in PDF format.

Participation and applications

Participation is free of charge and reserved for successful applicants. The number of places is limited in order to ensure a high-quality training experience. Applications will open shortly, and the detailed course programme will be announced in due course.

Apply for the course

Complete the form and upload your CV in PDF format. Claim Expert will review the applications received and contact selected candidates directly with information about participation and admission.

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Please upload your resume in PDF format. Maximum file size: 5 MB.

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FAQ
Frequently Asked Questions
What is Claim Expert Academy?
Claim Expert Academy is Claim Expert’s professional training project dedicated to developing skills in insurance claims handling and settlement.
What courses does Claim Expert Academy offer?
The Academy offers general courses covering methodological and operational foundations, as well as specialist programmes focused on specific areas of insurance claims handling and settlement.
Where do the courses take place?
Courses are delivered in person at Claim Expert’s offices.
When will the first course take place?
The first General Insurance Claims Handling and Settlement Course is scheduled for September 2026. The exact date and detailed programme will be announced shortly.
Is participation free of charge?
Yes. Participation is free of charge, subject to the evaluation of applications and the availability of places.
How can I apply?
Candidates can apply by completing the form on this page and uploading their CV in PDF format.
Our Offices
Our Offices and How to Reach Us

Lecce Operational Office

Via G. Zanardelli, 32
73100 - Lecce (LE)

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Registered Office

P.zza S. Antonio, 8
73020 - Castrignano Dei Greci (LE)

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C.F. / P.I.: 04245750759 – C.C.I.A.A. LECCE

Trani Operational Office

Corso Italia, 15
76125 - Trani (BAT)

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Founded in 2009, Claimexpert is today one of the leading companies in the insurance outsourcing sector, working alongside some of the most prestigious insurance companies operating in Italy.